What is Mediation?
Mediation is a non-judgemental, confidential space which allows individuals to speak openly and honestly about concerns. The use of an external party creates trust and confidence in the process. A coaching and friendly approach help individuals to come to a mutual agreement on how to move forward.
Mediation is voluntary and those who enter into the process should be committed to finding a mutual solution.
When can it help?
When two people or more don’t get along in the workplace the impact on the wider team can be significant. It impacts work rate, moral, sickness and retention.
Offering an informal approach to allow those individuals to discuss their grievances in a safe space can help them understand one another and work together.
Mediation can also be used as an alternative to grievances, complaints and legal processes.
Experience
Laura has 10 years of public and private sector workplace mediation experience, working consistently to support and develop relationships and improve overall moral in the workplace. Laura is qualified and accredited with UK Mediation.
Laura is also a qualified coach and trainer and has worked with Nottinghamshire Police, the NHS and Local Authorities as well as East Midlands based retailers and national charities.
Pressure today
Conflict in the workplace is ever increasing and with many returning to the office after long periods of home working and juggling personal stresses, it is a stressful and overwhelming time.
To help reduce the impact and support people further, Laura has developed virtual and face to face courses on Conflict Management, these courses showcase some of the key skills of mediation which can be used before an external mediator is brought in and even get people ready to return to work as well as manage external conflict arising from face to face contact.
For more information contact me today